How to Talk About Your “Soft Skills” in a Job Interview
Let’s be honest, the phrase “soft skills” feels a bit…squishy, doesn’t it? Like trying to grab a handful of air. But in the world of job interviews, these elusive qualities can be the deciding factor between you and another equally qualified candidate. Mastering how to talk about your soft skills interview performance is crucial for landing your dream job. I’ve been coaching clients through this process for years, and I’m here to give you the inside scoop on making those seemingly intangible skills shine.
Why Soft Skills Matter (More Than You Think)
Think about it: hard skills get you in the door, but soft skills determine how far you’ll go once you’re inside. Technical skills can be taught, but qualities like adaptability and communication—those are gold. They’re what make you a valuable team player, a problem-solver, a leader. I once had a client, a brilliant software engineer, who consistently bombed interviews. His technical skills were impeccable, but he struggled to connect with the interviewer. We worked on showcasing his collaboration skills, and boom! Next interview, job offer.
Show, Don’t Just Tell (with the STAR Method)
Anyone can say they’re a team player. The real magic is in showing it. And the best way to do that? The STAR method. It’s not just a catchy acronym; it’s a powerful framework. Situation, Task, Action, Result. It’s like a mini-storytelling formula that brings your soft skills to life.
For example, let’s say you’re asked about your communication skills. Instead of just saying “I’m a great communicator,” use the STAR method:
- Situation: “In my previous role, we were launching a new product under a tight deadline.”
- Task: “My task was to keep all stakeholders updated on the project’s progress, including the marketing team, the development team, and senior management.”
- Action: “I implemented a weekly progress report, including key milestones, potential roadblocks, and solutions. I also held regular check-in meetings to address any immediate concerns.”
- Result: “This proactive communication ensured everyone was on the same page, and we successfully launched the product on time and within budget.”
See the difference? Concrete examples are far more compelling than vague statements.
Tailor Your Soft Skills to the Job Description
Don’t just rattle off a generic list of soft skills. Research the specific skills mentioned in the job description and tailor your answers accordingly. If they’re looking for a “highly collaborative” individual, focus on your teamwork experiences. If “problem-solving” is emphasized, highlight situations where you successfully navigated challenges. Think of it like a puzzle – you’re finding the right pieces (your skills) to fit the specific shape (the job requirements).
Practice Makes Perfect (Seriously)
Talking about your soft skills can feel awkward, especially if you’re not used to it. Practice is key. Rehearse your STAR stories out loud, even if it feels silly. Record yourself, or better yet, practice with a friend. The more comfortable you are talking about your soft skills, the more confident and authentic you’ll appear in the interview.
Examples of Soft Skills and How to Talk About Them
Soft Skills Interview Examples:
- Communication: Focus on clarity, active listening, and tailoring your message to your audience.
- Teamwork: Highlight your ability to collaborate, contribute, and support your colleagues.
- Leadership: Showcase your ability to motivate, inspire, and guide others (even in informal leadership roles).
- Problem-solving: Describe your analytical skills, your approach to challenges, and your ability to find effective solutions.
- Adaptability: Share examples of how you’ve successfully navigated change, learned new skills, or embraced new situations.
Weaving Your Soft Skills into Your Answers
Don’t wait for the interviewer to explicitly ask about your soft skills. Weave them naturally into your responses to other questions. For instance, when discussing your previous experience, you can highlight your problem-solving skills by describing how you overcame a specific challenge. Or, when asked about your career goals, you can subtly showcase your ambition and leadership aspirations.
“The key is to be authentic. Don’t try to be someone you’re not. Let your genuine personality and soft skills shine through.”
– Expert Career Coach

Beyond the Interview: Soft Skills for Long-Term Success
Remember, soft skills interview preparation is just the beginning. These skills are essential for not only landing the job but also thriving in your career. They are the foundation for building strong relationships, navigating workplace dynamics, and achieving your professional goals. So, invest in developing your soft skills – it’s an investment that will pay dividends throughout your career journey.
Final Thoughts: Embrace the Squish
Soft skills might seem intangible, but their impact is undeniable. By mastering the art of talking about your soft skills in an interview, you’ll set yourself apart from the competition and demonstrate your true potential. So, embrace the “squish” – it might just be the key to unlocking your next big opportunity.