Protecting Children Online?: Cyberbullying Policies of Social Media Companies

English | PDF | 2 February 2018 | 297 Pages | ISBN : 0262037092

A critical examination of efforts by social media companies―including Facebook, Twitter, Snapchat, and Instagram―to rein in cyberbullying by young users.
High-profile cyberbullying cases often trigger exaggerated public concern about children’s use of social media. Large companies like Facebook respond by pointing to their existing anti-bullying mechanisms or coordinate with nongovernmental organizations to organize anti-cyberbullying efforts. Do these attempts at self-regulation work? In this book, Tijana Milosevic examines the effectiveness of efforts by social media companies―including Facebook, Twitter, YouTube, Snapchat, and Instagram―to rein in cyberbullying by young users.
Milosevic analyzes the anti-bullying policies of fourteen major social media companies, as recorded in companies’ corporate documents, draws on interviews with company representatives and e-safety experts, and details the roles of nongovernmental organizations examining their ability to provide critical independent advice.
Milosevic looks into five digital bullying cases related to suicides, examining the pressures on the social media companies involved, the nature of the public discussion, and subsequent government regulation that did not necessarily address the problem in a way that benefits children.

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